Security 1
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Security 1
Security 1 offers a range of security services in all capital cities around Australia. We are proud to be one of the largest Australian family-owned security companies. We are large enough to cover all of your sites around the country, but small enough to care about every client and their security needs.

Our network covers all of Australia including Canberra, Brisbane, Sydney, Melbourne, Adelaide, Hobart, Darwin and Perth. Your security is our number 1 priority. Security1 provides fully licensed employees and authentic technology. The service keeps you connected with your home or business remotely, gives you control and monitoring facilities, comfort, and peace of mind.

Our Graded Monitoring Center will provide 24/7 support as well for any queries, there'll always be one staff on the end of the line to aid you. Our comprehensive service solution of modern alarm monitoring services, highly experienced operators and personalised security response services make us a decisive partner for home and business owners.
Services
Feeling like you and your home are cared for by a competent security system is important to us. At Security1, we go beyond just installing the security system. We offer 24/7 monitoring of your residential and commercial security system and make sure that you can rest peacefully. We provide electronic, physical and manpower security and we have several happy clients from the domestic commercial and government sectors all over Australia.
In any of the above, and many other possible situations or scenarios, whether as a parent or boss, you will feel a deep responsibility to keep each individual as safe as possible at all times. This terrific app, available for use with both iPhone and Android devices, helps deliver the protection that people need, and the peace of mind that this then provides for both you and them.
Having peace of mind when it comes to the security of your family and home is priceless. That's why it's so important to ensure you've taken every step possible to prevent your house being broken into. By having one of the latest security alarms installed in your home in Canberra, you can make sure your property and loved ones are safe.
Anyone responsible for a home will understand how disconcerting it is when you hear an unexpected knock at the door. Whether it's a troublesome neighbour, a salesman who just won't take a hint or someone more sinister, it would be useful to see just exactly who is knocking on your door before you answer it.
Strengthening the access control system at your company is one of the best ways to mitigate security risks. One of the biggest threats to company security is the distribution and collection of keys and passes to employees. Despite your best effort to keep the company secure, security is depend upon employees' mindfulness with these assets.
Reviews (8)
Chrissy Twisty
Chrissy Twisty
Sep 25, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
Utterly disgraceful! Staff, service, responsiveness. Not the only one who's had a terrible experience, apparently
Christina Meneghel
Christina Meneghel
Jun 17, 2021
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If I could give minus stars I would! I don't think I've ever experienced customer service this poor in all my working life. I am still dealing with an issue that I raised in April and if it wasn't for me following up; even though on every occasion I was promised a return phone call; I would still be waiting for contact. Not only that, but now my requests to be put in contact with the owner are being ignored. What sort of security company leaves an issue so long to be dealt with?
Nicole Falkiner
Nicole Falkiner
Feb 05, 2021
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Recently purchased a property with a Security System monitored by S1 installed. After indicating we did not want further back to base monitoring, we were advised the system could be left on premises and used 'in house'. A technician came and disabled the back to base monitoring, which resulted in the system beeping all night every night since. When contacting the company to discuss, I was advised to contact the previous owners for the code (which had already been changed by their technician) and offered to fix the issue by either signing up for monitoring or disabling the system by disarming the
Science Network
Science Network
Aug 18, 2019
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A bad experience in upgrading an already installed security system from them. They have only 1 technician, who goes everywhere and if he is sick or off duty the schedule goes up side down. We had an appointment which was cancelled due to sick technician and then had a new date, then had another but Mr Technician didn't turn up. Mr Technician did turn up on that date which was already cancelled. I am not sure how would they mange monitoring issues with only 1 technician?. Have NO communication system with the customers. Once the appointment was booked, there are no reminders. The booking manager
Provolone Washington Iii
Provolone Washington Iii
Jan 13, 2019
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Doesn't even deserve a star. They are suppose to guard Valonia at 17 Dooring Street in Braddon and the community has has SOOOO many break ins. My car was stolen. My gfs was broken into. Disgusting excuse for a company. Get someone to watch the cameras you donkeys. It is a weekly thing. This is Canberra not the Congo.
Lisa Thomas
Lisa Thomas
Dec 18, 2018
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Great company to deal with. I have been with them for some time and have always found them to be efficient in addressing my concerns and very obliging. Highly recommended.
Malalai Khalidi
Malalai Khalidi
Sep 07, 2018
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I am sorry, I ever agreed to sign them as my security provider. the service is very average if everything is fine. It is a nightmare if you need something fixed or when you are leaving. My initial interaction was when they stuffed up the bills and were invoicing me for months, but not monitoring. They then had to replace the sim card so their systems could communicate to my alarm two years after the initial contract and through that they had apparently signed me up for another 3 years even though the contract terms doesn't state that changing sim card will constitute a new three year term, so I
Jacques Maeda
Jacques Maeda
Jun 03, 2018
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Security company that you cannot trust. I contacted Custom Security Systems (CSS) on January 31st. CSS website said we could have the security system reprogrammed for free as a "summer offering". Then I has been informed Security1 bought CSS, and this offering is not valid (but it has been advertised). During 12 days I sent emails to 2 people from Security1. They sent me quotation, asked me to call them, asked me to send a service form, said a tech would call me to schedule the service as I required, back and forth, for almost 2 weeks. Then they sent me: "I have spoken to Service and unfortunately