Exclusive designs by Jeannett Hojer Bessmann, our award-winning designer who specialises in the creation of high quality, affordable, aesthetically pleasing products for Lounge Lovers customers. Choosing a fabric is a key part of buying a new sofa and we understand you need to compare options at home.
At Lounge Lovers, you can order fabric samples at no charge to you. Come and visit us at one of our Sydney, Melbourne, Adelaide or Brisbane based showrooms where we can help you find that perfect piece of designer furniture for your home. We would love to meet you! Submerge yourself in articles on styling, furniture hacks, or some serious design inspiration.
Stay informed with exclusive interviews from leading industry creatives. The website was very clear and easy to explore the range of couches available for purchase. My couch arrived on the due date I selected with multiple calls and messages to remind me when it was arriving. It arrived in perfect condition with minimal assemblage which was simple and quick.
At Lounge Lovers, you can order fabric samples at no charge to you. Come and visit us at one of our Sydney, Melbourne, Adelaide or Brisbane based showrooms where we can help you find that perfect piece of designer furniture for your home. We would love to meet you! Submerge yourself in articles on styling, furniture hacks, or some serious design inspiration.
Stay informed with exclusive interviews from leading industry creatives. The website was very clear and easy to explore the range of couches available for purchase. My couch arrived on the due date I selected with multiple calls and messages to remind me when it was arriving. It arrived in perfect condition with minimal assemblage which was simple and quick.
Services
Lounge Lovers aims to provide its customers with "great-looking furniture at exceptional value", says Founder, Derek Kerr. I was frustrated with the fact that well designed furniture always came with a premium price. So I set out to change the rules and make it more accessible by omitting unnecessary costs - which meant our customers only paid for what they actually wanted - beautifully made furniture, he adds.
PASSION: Our team is passionate about furniture. Whether you're speaking to someone in store or over the phone, our main goal is to help you find something you'll love. If you have any questions, please just ask. EASY RETURNS: Your happiness is our priority. If you're not 100% happy with your sofa or sofa bed, we will work on a solution that best suits you.
We're here to help. Browse our support topics below, from warranty and delivery information to payment options, product care tips, FAQs and more. We have a number of delivery options to suit your needs. Learn about our different delivery options, estimated shipping times, order tracking, and more. View answers to some of the most common customer enquiries here, from products and stock to purchasing, payments, and shipping.
With Summer and daylight savings on the horizon, it's the perfect time to brighten up a living space with colour. Although, it's not every person's cup of tea to add different hues to their living space. So many Aussies have grasped the trend of neutral tones, shades of cream and whites, so how do you introduce a new colour?
Discover our range of designer sofas. Whether you are looking for a 3 seater, 2 seater or a corner sofa, our styles have been designed with comfort, quality, style and functionality in mind. Whether you are looking for a fabric sofa, leather sofa or velvet sofa, you will find on-trend, high quality designs in our collections.
Reviews (6)
Jacqueline B.
Dec 31, 2021
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Don't order anything from these guys if it's time critical. We ordered 2 wall units on 11 May 2021 with delivery confirmed for early July. July was pushed back to October, October was pushed back to December, December was pushed back to January and today January has been pushed back to February. Same thing happened previously with a 9 month wait for a replacement couch cover that was supposed to take 6 weeks so I should have known better. Never again.
Bert K.
Dec 15, 2021
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Matthew B.
Nov 29, 2021
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The absolute worst.
These jokers took thousands of dollars from us back in October for a lounge with a scheduled delivery for end of November. At 9:30pm the night before the delivery we were bombarded with text messages and emails saying our lounge won't be delivered until February.
Customer service don't care at all they already have our money - they are sorry for the 'inconvenience' of the 'inventory error' that only seemed to happen literally the night before delivery. Now they need more time to sort the problem out as the initial two months they've had telling
These jokers took thousands of dollars from us back in October for a lounge with a scheduled delivery for end of November. At 9:30pm the night before the delivery we were bombarded with text messages and emails saying our lounge won't be delivered until February.
Customer service don't care at all they already have our money - they are sorry for the 'inconvenience' of the 'inventory error' that only seemed to happen literally the night before delivery. Now they need more time to sort the problem out as the initial two months they've had telling
Luke R.
Oct 07, 2021
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Lounge Lovers treat their customers with disdain. We bought and fully paid for an item 6 months ago. First there were COVID-related shipping delays. Fair enough. Then they finally delivered something, but it was the wrong item. They apologised, made us wait another month, then delivered the wrong item again. They are blaming their supplier rather than accepting responsibility. I've spent ages on the phone with them, and nothing improves. They are a company who are very happy to take your money and then fail to give you what you paid for.
Keroshin G.
Aug 24, 2021
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I ordered a couch in January (8 months ago). Every 2 months I'm contacted saying it will be another 2 months before it gets shipped. At the moment eta is October but I'm not optimistic.
I've also had friends order things from here that were badly damaged. They eventually replaced it but took hours of back and forth and weeks of chasing to get it done.
Don't waste your time and month with this store.
I've also had friends order things from here that were badly damaged. They eventually replaced it but took hours of back and forth and weeks of chasing to get it done.
Don't waste your time and month with this store.
J. H.
Mar 15, 2018
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This place has horrible customer service. Not helpful at all. On top of an overall unpleasant experience, they strongly suggested we get lounge protection for our new lounge which isn't cheap. When our lounge arrived the protection did not come with it. I had to follow up rather than them explaining it on the spot. They said they were out of stock and I would get it within a week. They offered no help or support if our lounge was to get damage in that time. Its been three weeks since then, still no lounge protection, I've called three times to customer service, no response despite leaving
