In 5 years of being with Spirit I've never had issues and their support has always been top notch. If Spirit is offered in your building it is a no brainer to choose them and no one else. Coming from North America I was concerned about the lack of high speed internet in Australia, but Spirit is better than any ISP I've ever used.
Very stable with super high upload speed as well. Installation crew was nice and professional. Troubled with unreliable and intermittent Wi-Fi coverage, residential Anglican college Janet Clarke Hall needed to get their students learning and. It's 2021, and enabling staff to work anywhere, anytime, on any device is the expected norm.But now your people can benefit.
Very stable with super high upload speed as well. Installation crew was nice and professional. Troubled with unreliable and intermittent Wi-Fi coverage, residential Anglican college Janet Clarke Hall needed to get their students learning and. It's 2021, and enabling staff to work anywhere, anytime, on any device is the expected norm.But now your people can benefit.
Services
As a leader in the tech space, we're constantly reimagining ways for Australians to dobusiness. We'reagents of change. And because of that, we'vepaved the way for you to do business better, by merging the worlds of IT and Telco under one roof. That'swhy wetake care of IT. And by that, we mean all of it.
But you can depend on us for more than just fast Internet, Spirit Business Fibre offers a wide range of benefits for Australian businesses. As threats to your system change, we'll make sure our end-to-end security measures adapt with them. Fibre optical network services are the gold-standard, delivering high-speed connections consistently and reliably for your business.
Drive growth and productivity with fibre-optic speed connectivity. Leverage business critical applications like video conferencing, CRM, cloud computing and uploading files in complex and large organisations. With maximum download speeds of up to 1Gbps, the business nbn Enterprise Ethernet is faster.
Our independently built network is designed to deliver uncongested, reliable Internet to businesses across Australia. No more performance issues, no more drop outs, just 'Sky-Speed' Internet. Add reliable differentiated redundancy to existing fixed line network links. Common issues that impact physical links are less likely to impact fixed wireless services, making them ideal for redundancy and backup purposes.
Spirit Managed Routers are an enterprise-grade managed router product created to provide the essential routing, prioritisation, and WAN failover capabilities your business needs. Available in a highly available edge device, our solutions are based on Cisco routers, which are deployed with a standardised configuration.
Reviews (10)
Belinda Chappell
Sep 10, 2021
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I was dubious about using a provider different than the big two, but I’ve been pleasantly surprised by Spirit. The whole process was quick & easy, the technician who came was very friendly and competent and my Internet speed is great so far even during busy times in my building. The price is also competitive with other providers. Would highly recommend.
Yang Liu
Aug 25, 2021
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Cathy Eaton
Aug 09, 2021
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I had a very good experience with Spirit internet technical support. I was lucky enough (by chance) to speak to the same operator twice - Juliet. She was thorough and helped me solve my issues. The second time I called for help in connecting the new router Juliet answered again & not only did I not have to re-explain the problem, she remembered me and brought up my details immediately. It’s tough in COVID times with everyone working from home, internet support is essential.
Thanks Juliet!
Thanks Juliet!
Sean Hutton
Aug 09, 2021
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I live in a large block of apartments , where spirit ran a line of fibre to a node in the building. The speeds are pretty consistent: 48/48, but there were intermittent connection issues. Unsure whether that was on Spirit's end or the apartment infrastructure. Overall, it was a pretty good experience. But they do have some shady website tricks, making it very difficult to contact them. There is also no mention of "how to cancel". The "contact us" button is actually completely invisible, and is hidden in plain site (they made the text the same colour as the background and you can only see it once
Anonymous User
Jul 22, 2021
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Marcel Feillafe
Feb 20, 2021
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Kasun Fernando
Sep 19, 2020
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Bruce Forgan
Aug 30, 2020
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I have been an apartment based user of Spirit for several years now, and am very impressed with their service ethos. There have been very few (and always short) outages since installation and the reason for the outageand likely repair time is available on their web site (likely pointing to the actual street or building of the outage) . With calls or emails to their contact centre you get a very professional and timely response. I wish the type of service they provide was the norm for other telecommunication providers, as Spirit should be considered a high benchmark service provider.
Maxine E.
Jun 04, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
We have been with Spirit since it's beginning and to date I have found the support excellent. The tech support staff are VERY patient, helpful and understanding. I can only recommend Spirit to anybody considering a provider who is customer service focused - service being a rarity these days. Thanks Mel, Donnie, Elle & Chris
We have been with Spirit since it's beginning and to date I have found the support excellent. The tech support staff are VERY patient, helpful and understanding. I can only recommend Spirit to anybody considering a provider who is customer service focused - service being a rarity these days. Thanks Mel, Donnie, Elle & Chris
Jonathan Byrnes
May 27, 2020
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I had NBN installed prior and it was atrocious. Constant drop outs, not reliable and more expensive. I have been super happy with Spirit. Excellent and thorough customer service, speeds are amazing and more importantly consistently so, and I am so glad I am now saving money and have a much better and stable service than ever before. Highly recommend to anyone looking for the best internet currently available :-)
