Paul Tec Security Group
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Paul Tec Security Group
Paul-Tec's award winning RealGuard technology integrated with our video/alarm monitoring centre provides world leading temporary & permanent security solutions for business, industry and critical infrastructure protection. Owned & operated AS2201.2. A1 certified monitoring centre uniquely providing integrated alarm and live video guarding services for government, industry and Preferred Vendors.

Pioneered in Australia by Paul-Tec since 2001, we provide both temporary hire and permanently installed 'end to end' Live Video Guarding solutions. We design and install customised integrated security solutions for business and critical infrastructure protection using latest available technologies.

Until recently the only viable options available to secure high risk sites centred around onsite security guards (very expensive), random mobile patrols (minimal deterrent), CCTV cameras (viewable next day after a break-in), or alarms (only triggering after a break-in has occurred and with delayed response.).
Services
First trading in 1977, longstanding ASIAL member Paul-Tec (Australia) Pty Ltd designs, installs and monitors customised security solutions primarily for commercial, business, industry, government and critical infrastructure protection spaces throughout Australia, New Zealand and many Asia countries.
The Paul-Tec Security Group owns and operates its own monitoring centre - specialising in RealGuard 'event activated' live video guarding, tracking and response. Independent ASIAL certification to Australian Standard 2201.2. A1 is your guarantee of structural and redundant systems compliance, and assured conformity with stringent staff training and ongoing performance measures mandated by the Australian Standard.
The Paul-Tec Security Group owns and operates its own Live Video Guarding Centre (LVGC) specialising in RealGuard 'event activated' remote video guarding, tracking and response. Independent ASIAL certification to Australian Standard 2201.2. A1 is your guarantee of structural and redundant systems compliance, and assured conformity with stringent staff training and ongoing performance measures mandated by the Australian Standard.
Since 1977 Paul-Tec has enjoyed an enviable reputation designing, installing, and monitoring innovative security systems for government, commercial, residential and industrial customers Australia-wide. Of course there's no such thing as a 'standard' integrated CCTV security system design, because every business has a different risk profile.
Reviews (9)
Anytime Fitness Croydon
Anytime Fitness Croydon
Nov 12, 2021
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Positive: Professionalism, Responsiveness
I would like to thank Kieren Thaver at Paul-Tec for all his help in getting our front door access back up and running. The door being down meant no one was able to enter our business and Kieren's urgent attention and professional manor allowed us to be back open promptly.
Gbt Brennan
Gbt Brennan
Jun 28, 2021
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Positive: Responsiveness
A faulty component identified and replaced. A couple of glitches along the way but Kieren pounced and resolved once alerted. A happy outcome.
Ron Cooper
Ron Cooper
Jun 06, 2021
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I would not waste my time by making any comments about that place......
Chris Kuiters
Chris Kuiters
Apr 18, 2021
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We’ve been with Paul-Tec for 9years using the motion/door alarm installed and back-to-base monitoring. We’re really happy with the system & alert service provided. After 8years the cost of the replacement base station battery was a bit pricy which you can’t do yourself (or at least our system was) & the motion sensors needed new batteries but I was able to do those myself & the helpful team gave me a few tips on how to do it. Great service from all the team from control to sales & techs.
Lance Oconnor
Lance Oconnor
Mar 11, 2021
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Critical: Responsiveness
Would not recommend them at all.
Talk to the secretary twice to book in a job one voice message and I gave up.
I would hate to think I was being robbed and they were securing my building
Vin Sin
Vin Sin
Oct 03, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
A1 service, very easy to deal with and really take pride in their work. Keep it up you legends!
Igor O.
Igor O.
Sep 19, 2019
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Regretting a decision to invest in their product. The hardware failed and I can't get a technician for over 3 days now. They don't even bother to tell you when the technician will be able to attend. We considering to move to a different provider.
Always Elegant
Always Elegant
Aug 20, 2019
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Don't recommend. Charged us for extra time which did not occur. The tech couldn't fix our problem and left after 20 mins. Happy to pay the call out fee but they added an additional 30 mins ($100) onto the invoice. They have ignored our calls and emails to amend the invoice. Not happy.
Hiten Parmar
Hiten Parmar
Jun 18, 2019
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Extremely poor service!! DO NOT recommend!!
Customer calls are ignored and technicians can't seem to resolve issues after multiple attempts.
Spend your money elsewhere as Paul-Tec do not understand customer service once they have your money!! Avoid!!!!!