UB Cool Airconditioning
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UB Cool Airconditioning
You don't have to be an existing customer to use our services and repairs centre. We fix and replace air conditioning units with or without warranty. Check the warranty details of your air conditioner, and send us a warranty repair request. Our focus on providing a superior level of workmanship and service has seen our team grow to over 15 qualified technicians and support staff.

Directed by Steve and Eyve Johnstone, we were honoured to receive the Northern Territory Telstra Small Business Award for 2014. It's time to take advantage of up to $6,000 towards a new AC system thanks to the NT Home and Business Improvement Scheme. Take advantage of Eftpos and Visa Gift Cards of up to $400 when you purchase selected Fujitsu or Panasonic air conditioners.

Not all air conditioners are created equal, especially when it comes to power consumption.
Services
With a focus on supportive leadership, team building, and results Steve oversees major projects and business development. With over 20 years of cooling and air conditioning experience, Steve works closely with the team to manage projects, uphold quality and safety standards, and spark innovation in the industry.
You don't have to be an existing customer to use our services and repairs centre. We fix and replace air conditioning units with or without warranty. Check the warranty details of your air conditioner, and send us a warranty repair request. We understand the urgency of small business air conditioning breakdowns, and will respond quickly to get your business cool and comfortable with minimum delay.
Cut electricity and repair costs with our 5 year service and repair warranty. We'll also remind you when it's time to service your unit, keeping it running efficiently and smoothly over its lifespan. We're an established local Darwin business, and pride ourselves on providing innovative, cost effective air conditioning solutions to the community.
We completed the largest VRF installation of Panasonic units in The Kube residential development. Working with Rapid Form Systems, we installed more than 200 split system air conditioners in the Zen residential apartment development. We completed a complete retrofit of the Mantra Pandanus air conditioning system and provide ongoing service and maintenance to keep everything running efficiently.
Reviews (11)
Kit Jolley
Kit Jolley
Oct 22, 2021
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Excellent service. Professional tradesmen. Very accommodating with all requests. Extremely helpful and knowledgeable. Very reasonable pricing. I will certainly make UB Cool my go to place for all of my air conditioning and electrical work.
Aleisha Molyneux
Aleisha Molyneux
Oct 05, 2021
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Great job installing two new aircons. couldn't recommend them enough. great price as well
Kirsty Jones
Kirsty Jones
Jun 23, 2021
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Positive: Professionalism, Punctuality, Responsiveness, Value
My family spoke to Steve, Niwash emailed a quote on Tuesday, was competitively priced, installed and running by Friday 1130am. Installers cleaned up after themselves! So good they took all the old parts including the remote and holder which I had wanted to keep but forget to tell them! Otherwise, will definitely use them again! Thanks!
Service: AC installation
Sam Forsyth
Sam Forsyth
Nov 23, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very easy to deal with. No mucking around. Got a difficult job done with a minimum of fuss and back up came when called for. Now we are cool thanks to UB Cool!
Chris Whytt
Chris Whytt
Jan 23, 2020
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By far the worst company I have used. Disgusting customer service by the owner, Steve, and even worse treatment of women. I will never support this behaviour, there are far better local businesses worthy of my business. It's not worth the hassle, they are nice to your face when you're spending money, but completely different when it comes to after-sales 'service'. The owner has become far too arrogant for his own good, and openly refuses to come out to warranty jobs because he "doesn't need the business", regardless of consumer rights - which he has no interest in. If you use this company, just
Lily Brown
Lily Brown
Dec 31, 2019
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Spoke to Steve from UB Cool, his boys installed a massive outdoor unit.
They left the site looking immaculate and did a bloody good job.
Steve Casso
Steve Casso
Dec 01, 2019
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These guys are the best. From the Tech’s to the staff in the office the service and work carried out is spot on. I wouldn’t use anyone else, 5 stars.
Paul Murphy
Paul Murphy
Nov 14, 2019
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Mate of mine told me these guys were good. I'm glad I listened. Fast Professional Installation. I recommend!
K. Y.
K. Y.
Aug 30, 2019
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These guys have replaced multiple aircons, all on separate occasions with little notice, no fuss, no mess , within the last 3 years all in still working order! Good Quality and Price!
Neil McDonald
Neil McDonald
Aug 28, 2019
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Only time will tell; well I must say that UB Cool have exceeded my expectations. Very helpful and when the parts arrived they were straight onto the repair. AC all good now. Highly recommend this company.
Jessica Thornton
Jessica Thornton
Aug 12, 2019
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Had an appointment booked in for 1pm, took time off work and they didn't show up. Called the business and they acknowledged the booking but said they weren't coming anymore and to find another warranty agent. Extremely poor behaviour from a local business that I have previously had a positive experience with (when I was purchasing the aircon), but completely different when I needed support when the unit wasn't working and is under warranty. The owner is rude, hangs up on you and impersonates other staff members - absolutely immature and unbelievable. I'm shocked that this is the same business I