A positive experience all round dealing with Tim, friendly, efficient, no fuss service to replace a burst gas hot water system with a new unit. I had two different plumbing companies come out several times over a year or so and they couldn't find the problem. Tim found it the first time and fixed it promptly.
The Cottrell Plumbing Team do most of the work for One Agency Kingsway where we run a rental business. Always obliging and prompt. Based in Greenwood but working across the Perth metro area from Mandurah to Butler, Tim and the Cottrell's plumbing and Gas team are professional, reliable, on time, and affordable.With over 30 years of industry experience, there is no job too big or too small.
The Cottrell Plumbing Team do most of the work for One Agency Kingsway where we run a rental business. Always obliging and prompt. Based in Greenwood but working across the Perth metro area from Mandurah to Butler, Tim and the Cottrell's plumbing and Gas team are professional, reliable, on time, and affordable.With over 30 years of industry experience, there is no job too big or too small.
Reviews (10)
C. D.
Jan 05, 2022
Report
I live out of town and realized our new rental house in Columbia had a leaking disposer. I called a couple plumbing companies that said they couldn’t quote me over the phone and couldn’t come if I was not present. I called Cottrell, they quoted exactly what it would cost over the phone, they were able to come out the very next day, they had no problem using a lockbox, the tech called beforehand and after to let me know the job went well.
I am very pleased with Cottrell, and am happy to hear they do HVAC as well.
I will definitely be using them again.
I am very pleased with Cottrell, and am happy to hear they do HVAC as well.
I will definitely be using them again.
Kyle Fray
Dec 29, 2021
Report
I was recommended to Cottrell by my parents who have used their services a few times; What an awesome company. I was having issues with my main sewer line being clogged up, they came out the day I called, and fixed that particular issue. Fast forward a few days, we are still having problems (unrelated to the first visit). They sent a plumber out (on a holiday) to look at the problem. The gentleman diagnosed the problem in 10 minutes, fixed said issue, and didn’t charge me a dime. Mind you, this was on a day they were closed too. All around, I had a fantastic experience with them, and recommend
James Olson
Sep 26, 2021
Report
They came out quickly to check out a leak. After assessing the issue we were quoted $600 to repair. 15 minutes later and 2 feet of pvc and they were finished. Now, i could have bought a 12' section of pvc for under $20.00 but they charged me over $400 for 2'! They were there less than 30 minutes and charged me $550! Totally ripped me off!!! Well, at least he was under his quote.
Mike Berry
Jul 27, 2021
Report
I watched the owner of the company Jason Cottrell and another guy assault another person inside gateway supply Co. I felt that it was very unprofessional for an owner of a company to act that way and put their hands on someone no matter the situation. I didn't see the other guy do anything to provoke the incident so if I ever needed a plumber I will call someone else and I advise others do the same. The situation was very difficult to understand why a business owner would ever want to treat someone the way he did in public.
Deborah Robison
Jan 08, 2021
Report
I recently developed a problem with my kitchen sink which, try as I might, I just couldn't fix myself. I was recommended 2 plumbers and I actually called the other one first, but they couldn't see me for a week. I called Cottrell next, and they fit me in the next day. They arrived on time for the appointment window (actually a few minutes early, which I appreciated) and explained my options and costs associated with each. They got the job done in less than 45 minutes, explained everything they were doing and kept me updated during the process. They cleaned up after themselves beautifully, and charged
Megan Krystofik
Oct 25, 2020
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Huge thank you to Elijah, Brett & Michael. I have used Cottrell twice so far and will continue to use them for any service they are able to perform. Extremely professional, easy to schedule, very responsive office team, fair pricing, and helpful in diagnosing and explaining work needed. Can't recommend them highly enough!
Huge thank you to Elijah, Brett & Michael. I have used Cottrell twice so far and will continue to use them for any service they are able to perform. Extremely professional, easy to schedule, very responsive office team, fair pricing, and helpful in diagnosing and explaining work needed. Can't recommend them highly enough!
Will Reeside
Jul 17, 2020
Report
Cottrell was the third company I called about servicing our vent-less gas log fireplace. Both of the other companies were more than four weeks out with appointments, but Cottrell had one available within 10 days. The plumber (Micah) called almost 40 minutes ahead of my scheduled window to confirm if anyone was home, showed up earlier than expected, and both she and the gentleman with her with professional and courteous. The service took less than an hour and Micah spent almost 10 minutes explaining the functionality of the system as we had been unable to use the remote that came with the system
James Sullivan
Jul 07, 2020
Report
As always the folks at Cottrell did a wonderful job. We had a toilet leak caused by a toilet fill valve supply line nut failure. They came and checked it out and gave us not only a working toilet but also peace of mind. We use Cottrell for all of our plumbing and HVAC repairs and maintenance. Our family has always been extremely satisfied and impressed with their level of service. They have a customer in us for as long as we live in the area.
Mitchell Snyder
Jul 04, 2020
Report
I purchased a Rinnai tankless heater that was on clearance for almost 50% off, and contracted Cottrell & Co to install it. Josh came over and did a very professional, friendly, and fair estimate - along with explaining the practical differences of going from tank to tankless heaters. After signing the quote, it was about 2 business days lead time on the install. Brett did it in a day and the quality of work was very high - he also hauled away my old water heater and shed. Their work was not inexpensive, but given the quality and warranty, worth the price to me.
Alex
Jun 30, 2020
Report
I cannot express enough my gratitude for Josh at Cottrell, his customer service is above and beyond any expectation. He was extremely informative, professional, and friendly. Our AC unit had pretty much died on us on a Friday afternoon, he came out and inspected the unit... diagnosed the issue and was able to order parts on Monday to come and repair it. Not only that, but during the weekend he knew it would be too hot so he left us with two portable AC units to get us by... Josh is a great asset to any company and has guaranteed that I do business with them going forward permanently. We are purchasing
