Image Pools & Service
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Image Pools & Service
Our Pool Shop is located at Shop 10, 83 David Road, Castle Hill in Oakhill Shopping Centre. We stock all quality brands - Zodiac, Waterco, Saltmate, Polaris, Aquaquip plus many more and if we don't have it we can get it for you. We can provide repair or replacement of cleaners, pumps, filters & chlorinators, as well as installation of new solar, gas, & electric pool heating.
Services
Estabilished in 1987, Image Pools was started by Warren Pritchatt from his home and grew from a service run to a retail shop, service and renovations and building. We have staff that have been at Image Pools for many, many years. The shop is the central point of Image Pools and you will find friendly, helpful staff willing to share their knowledge and will only give you advise that will save you money, as we appreciate returning customers.
We provide services to commercial properties such as Real Estates, Hospitals, Body corporate complexes, ponds or large water features at business premises. We are able to provide one off services or regular service - monthly, fortnightly, weekly. We can do repair or replacement of cleaners, pumps, filters, chlorinators, solar systems and gas/electricity pool heating.
We have been building and renovating swimming pools for over years. Our honest licenced builder can advise you on your needs, no pressure and no hard sell just an up front price. No salesman, as our builder looks after the project from quoting to filling of your new swimming pool and we offer ongoing maintenance and a retail outlet for your future pool needs.
We are absolutely overwhelmed by our finished pool. The quality of the pebble-crete and tiling is first class. Every thing from the filter to the lights function to perfection. Warren was fantastic in making the whole process pain free. Any time we did feel we could have had an issue, Warren had it covered.
Reviews (5)
Tv
Tv
Dec 26, 2021
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Rude and no idea what customer service is. Their attitude is customers should be privileged that they are “servicing” us. Call out for a service, they give no timeframe. They come when they want to come keeping customer in the dark. And that is IF they come. They then feel perfectly right to send an invoice. As some of other reviews here, they often cause more damage. Give them a miss until they drop their ego.
Shalini Burns
Shalini Burns
Aug 23, 2020
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Terrible service. Asked to get analysis done on our spa and got someone come into our backyard not even knocking to confirm what the issue is and started changing a valve unnecessarily breaking what was working and got invoiced for this. Absolutely unacceptable and unprofessional.
Osman W. Anwar
Osman W. Anwar
Jun 15, 2019
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Called in for a quote to replace a sand filter for the pool. Every other places, give me a quote and moved on. Image Pools & Service not only were competitive in your pricing, but above all took time to ask me a few question which the answers led to resolving the issue without replacing the filter.
I recommend this business highly as they have high standards and not always look after the bottom line, instead provide service that encourages repeat business.
Another Google User
Another Google User
Oct 05, 2017
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Our go-to pool shop. They have always been very helpful and happy to knowledge-share. Thanks guys!
Gavin Smith
Gavin Smith
Jun 24, 2017
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Friendliest pool shop in the area. Always carries chlorine to car for you