HeatCool Group
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HeatCool Group
HeatCool are Melbourne's specialists in the repair & maintenance, as well as the design and installation of your home or office heating, cooling, air-conditioning and hot-water systems. As we enjoy the summer months and long hot days, sometimes a bit of relief is needed from the heat.

With a few more months to go until Winter, you may be wondering if your trusty air-conditioner or evaporative cooler will be able to keep you comfortable until the cold change comes.While you keep circulating the cool air around your home, you might be wondering what else it is going to blow around your house once you've turned it on?

Unfortunately, cooling systems are the perfect breeding ground for mould and bacteria, due to the moisture they create in a toasty warm environment, along with the dirt and dust they collect. This can not only look disgusting but will affect your indoor air quality and the health of your family. Fortunately, HeatCool are experts in servicing and sanitising cooling systems to keep them clean, and at their peaking operating efficiency.
Services
Are you looking to take complete control of your heating, hot water systems and cooling systems? As specialists in cooling, heating and hot water installations and servicing, HeatCool are here to ensure you have the warmth and cooling support you need from season to season. We're proud to supply homes and offices with affordable, accessible comfort all year round.
People who install, service or decommission air conditioners or refrigerators containing fluorocarbon refrigerant gas (found in most household air cons and fridges) must hold an appropriate licence issued by the Australian Refrigeration Council (ARC). The ARC licence scheme was introduced in 2005 to help minimise emissions of refrigerant gases into the atmosphere that contribute to global warming and damage the ozone layer.
The world of heating and air conditioning isn't always straightforward. It's incredible to think how much work and precision goes into building such complex systems! However, we never expect you to know it all. What we do offer, on the other hand, are opportunities for you to learn a little bit more about what to expect when a HeatCool expert visits your property.
HeatCool are specialists in the service, repair, design and installation of home and office cooling systems. In the height of summer, keeping cool is a must. Cooling systems such as modern air conditioning are relied on across Victoria - and for a good reason! With a high-performance, user-friendly air-con system, access to crisp, cool air is only ever a button press away.
HeatCool are specialists in the service, repair, design and installation of home and office cooling systems. A reverse cycle air-conditioning system ('Split System') is made up of two main components - a wall-mounted indoor unit and an outdoor unit. The positioning of the outdoor unit depends on your house, whether it is single or double-storey and many other factors.
Reviews (10)
Simon Crossley
Simon Crossley
Dec 13, 2021
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Great company to deal with in all aspects.
On time.
On budget.
On the ball.
Thanks for the fantastic service, highly recommended
John Ford
John Ford
Sep 16, 2021
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We had an issue with our Gas Log fire. A HeatCool technician came and quickly identified the issue - a loose wire. He also serviced our Brivis Gas Ducted heater and discovered that there were cracks in the heat exchanger. The unit was 16 years old so not unexpected. The technician explained the issues with the heater, showed us video of the cracks and discussed the repair and replacement options. We opted for replacement and a quote was provided within the next few days. The team arrived today and installed the new heater. They were very efficient and friendly. All work was completed within half
Cameron Reynolds
Cameron Reynolds
Jun 23, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Contacted these guys for a quote for replacing heating and ducts and response was immediate and job also completed super fast we are very happy customers
Services: Install ducts & vents, Install heating system
Bruce Dite
Bruce Dite
Jan 11, 2021
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Positive: Professionalism, Punctuality, Quality
Dyron the technician was very thorough, quick and professional. I felt confident he knew what he was doing. 3 aircons were looked at on the roof and in the house, felt the job was done very thoroughly
Yvonne Dite
Service: Repair AC
Azizah Johari
Azizah Johari
Jan 08, 2021
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I am very pleased with the service and advice provided by Deen Pennycook for my gas heater. He is pleasant and polite also - a real asset for HeatCool.
Barry Goode
Barry Goode
Nov 30, 2020
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Contacted HeatCool on the day. Service arranged for afternoon and completed very effectively. Service was on a Central Heating system now 40 Y/O. Replacement parts not available for a unit of this age.Relative parts dismantled and cleaned and reinstalled effectively. Both service men - Jamie and assistant, who's name escapes me, were very efficient, and well prepared for any eventuality. Very pleasant young guys who left me very pleased with their work and approach. Would definitely recommend HeatCool based on my experience.
Chris Ryan
Chris Ryan
Nov 05, 2020
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Technician visited to give quote for add-on aircon options. Inspected the property and told us that it was an old house and therefore difficult to put any sort of system on. Advised to get a quote/inspection from a different company. Said he would give me a quote for a system later on in the day/evening. Never heard from him or his company again. Disappointed in attitude, poor follow-up and unprofessionalism.
Bronwyn Robinson
Bronwyn Robinson
Jul 13, 2020
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Positive: Professionalism, Punctuality, Quality, Value
Today I had the boys out to replace my 25 year old heater, They were here on time and so fast and nice, . The office staff was so helpful when I called and had it booked in straight away for me. Thankyou Kathy for all your help when I was in need to have the heater replaced,.
Shelley Henley
Shelley Henley
Jun 03, 2020
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I have an older Cannon Canterbury gaslog Fire, that came with a house I moved into about 9 months ago. Well it gave up working smack in the middle of Stage Four COVID lockdown, in the middle of winter. My major source of heat just died on me.
After a couple of weeks of being redirected and misdirected by other supposedly full service heating repair companies (while I shivered under an increasing mound of blankets), I was finally put onto HeatCool as the Cannon specialists.
Well I just want to say thank you to HeatCool for seriously excellent service, communication, and follow up. Not to mention
David Armstrong
David Armstrong
Nov 16, 2019
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Do not use.
I contacted Heat Cool explaining that the fan in my heater is no longer working. They came to my house, charged me $200 to do so, and then told me that it could not be fixed, and gave me a quote for $7,000 for a new heater.
I contacted another company, who came and repaired my heater.
I asked for my $200 back (which is an exorbitant call out fee anyway). I was told that they would refund the $200 if I provided an invoice for the repair from the other company. I did this. Do you think I got a refund? No, just excuses. I was then told that they are not electricians and refrain from