The Modern Furniture Store

Staff stuck behind screens nill interest in engaging with customers, no idea what sale stock prices r or an offer 2 look up the price?? Obviously don't need sales

Beautiful furniture and homewards but the customer service is sorely absent. I was approached briefly then left alone for the remainder of my 10-15min visit. I was not asked if I was OK being left alone or if I required assistance or a goodbye when I was leaving the store. Bad taste and I don't think I looked like I had money. Never judge a book by its cover folks!! Chit chat would have been something. 2/5

Absolutely love the furniture at this store. A great range of well priced unique pieces that are comfortable to live on.

Spent 10 minutes in store while 3 staff were chatting together. No eye contact or even a hello the whole time.
Why open your doors to customers if you're not going to acknowledge their presence?

Amazing furniture store with a large range of high quality modern, scandinavian design style furniture. The furniture is attractive but the store really shines with the accessories on display, it also helps having a little plant store on the side

One of my fav furniture and styling stores in Brisbane and I am a frequent customer of this place. I have found the service amazing and the girls so helpful and knowledgable. The furniture is really well made, designed and of extremely high quality. They also have an incredible display of Marimekko accessories and Armadillo&Co Rugs. Definitely worth a visit if you are looking for high end and affordable Australian design and homewares in Brisbane......5 stars!

I wanted a walnut bookcase but couldn't seem to find one. Ended up settling for a solid oak case from the Modern Furniture store. We made the purchase on a Sunday afternoon and had it delivered within a few days. I was really pleased that we were able to have it delivered before I went to work as we live in a high security apartment complex and getting furniture delivered is always a nightmare. So far it has stood the test of time, is very sturdy and looks great. It was around AUD$800 from memory but considering it's a modern design and is solid wood I don't have a problem with the price. Hoping

Response to review by Kristin Edwards, - The Modern Furniture Store.
The review by Kristin provides no context for her complaint other then The Modern being "shocking" and other hyperbole.
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Kristin Edwards purchased a significant amount of furniture from The Modern. A deposit was paid and the furniture was allocated in our warehouse (and removed from inventory) awaiting delivery. Kristin subsequently sought to cancel the entire purchase and demanded a full refund of the deposit (having engaged an interior designer). In seeking a compromise, we offered to agree to a cancellation of approx. 65

We bought a dining setting from The Modern. Beautifully made, looks even better than the pictures, and chairs are extremely comfortable. Received excellent after-sales service too, wouldn't hesitate to buy from there again.

Topnotch Lounge Care has been applying fabric protection to the great sofas sold at The Modern Furniture Store for many years. Great staff and always smiling plus every time I go into the store there is always something different on the shelves to purchase.